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Getting Service for Your Tomtec Device
If you should experience a problem with your Tomtec device and you require service:
For Your Convenience
CLICK HERE to go to our Online Service/Maintenance Request Form, where you can submit all required information directly on line, and a representative will call you back as soon as possible.
OR, please call service dispatch:
+1-877-866-8323 x.325
You will need the following information about your device in order to schedule a service appointment:
- Contact Information
- Model
- Serial number
- Service Contract Number (if you have one)
- Unless it is under warranty or a service contract, you will also need a Purchase Order. This will need to be faxed to Tomtec (at +1-203-248-5724), or sent via the online form, before service can be scheduled.
To deterimine the proper amount to use, you may contact the Service Department for an estimate or use a zero amount that can be adjusted later.
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