|
|
Service Contracts
Tomtec provides three types of Service Contracts to suit your needs:
Quadra-Care Service
Our top of the line, Quadra-Care Service includes all replacement parts, labor charges, and travel costs required to maintain your device in proper working order. Quadra-Care Service also includes one (1) yearly preventive maintenance visit where items prone to wear are replaced at a conveniently scheduled time.
Quadra-Care Parts
Quadra-Care Parts covers all replacement parts and selected assemblies. Quadra-Care Parts is designed for those customers who want to perform their own repairs but desire the advantages of a service agreement. Quadra-Care Parts allows a customer to maintain their devices at a reduced cost by providing their own labor and trouble shooting skills.
Quadra-Care GLP
With Quadra-Care GLP, Tomtec will test and certify that your pipettor is working within factory specifications. Quadra-Care GLP can only be purchased in conjunction with Quadra-Care Service and may consist of a gravimetric test for accuracy, a colorimetric test for precision, or both depending on the needs of the client.
If you would like a service contract quotation, please contact the Service Department at:
+1-877-866-8323 ext. 325 ... OR ...
CLICK HERE to go to our Online Service/Maintenance Request Form, fill out all required information, and check the box that says "Service Contract Inquiry."
A representative will get back to you as soon as possible.
|
|
